Warranty Information
Last updated: July 2026
1-Year Limited Installation Warranty
Sunny Sway Shades provides a 1-year limited warranty on the quality of our installation workmanship for all shades and blinds we install. This covers issues related to how the product was installed, including mounting, alignment, brackets, and the operation of installed hardware. It is called a "limited" warranty because it covers installation workmanship only — it does not cover the shade product itself, which is addressed separately below.
Manufacturer Warranty on the Product
The shade or blind itself — including the fabric, motor, and mechanism — is covered separately by the manufacturer's product warranty, not by Sunny Sway Shades directly. Manufacturer warranty terms and length vary depending on the product line, fabric, and control system selected (manual, battery, solar, or motorized). Motorized components in particular are typically covered under a separate motor warranty that may differ in length from the fabric or frame warranty. Exact manufacturer warranty terms for your specific order are provided with your written quote and order confirmation.
What Is Not Covered
- Damage caused by misuse, accidents, or normal wear and tear
- Damage caused by improper operation, including forcing a shade, exceeding a motor's rated capacity, or operating the shade in a way inconsistent with the manufacturer's instructions
- Modifications or repairs performed by someone other than Sunny Sway Shades
- Issues caused by improper cleaning or maintenance
- Damage caused by exposure, water intrusion, pests, or events outside normal indoor use
Service Calls After the Warranty Period
Once the 1-year installation warranty period has ended, we're still happy to help. Service visits after the warranty period — including adjustments, minor repairs, or troubleshooting — are available for a service fee, which we'll quote before scheduling the visit. If the issue is determined to be a manufacturer defect still within the manufacturer's own warranty period, we'll help coordinate that claim on your behalf.
Making a Warranty Claim
If you believe your installation or product has an issue covered under warranty, contact us at info@sunnyswayshades.com or (305) 504-3835 and we'll arrange to inspect and resolve the issue.